Refund policy

Eligibility for Returns

We accept returns only under the following circumstances:

  • The item arrives broken or damaged, or

  • The item does not function as advertised.

To be eligible for a return, the item must:

  • Be reported within 14 days of delivery

  • Be in its original packaging (if available)

  • Include proof of purchase

How to Request a Return

If you believe your item qualifies for a return:

  1. Contact us at Differentmentalityapparl@gmail.com within the required timeframe.

  2. Provide your order number and a detailed description of the issue.

  3. Include clear photos or videos showing the damage or malfunction.

Our team will review your request and respond with next steps.

Return Process

If your return is approved:

  • You will receive instructions on how to send the item back.

  • Once we receive and inspect the item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to your original payment method within 14 business days.

Non-Returnable Situations

We do not accept returns for:

  • Change of mind

  • Incorrect item ordered

  • Minor cosmetic imperfections that do not affect functionality

  • Normal wear and tear